Frequently Asked Questions

Find answers to common questions about our car removal services

Selling Process

How quickly can I sell my car?

We offer same-day service in most Adelaide areas. In many cases, we can have your car removed and cash in your hand within a few hours of your initial call. Simply contact us for a quote, accept our offer, and we'll arrange pickup at your convenience.

What documents do I need?

You'll need proof of ownership (vehicle registration or title) and a valid ID. If you have service history or maintenance records, these can help with valuation but aren't required. We'll guide you through the simple paperwork process.

Do I need a roadworthy certificate?

No, you don't need a roadworthy certificate to sell your car to us. We buy vehicles in any condition - running or not, registered or unregistered. This is one of the many advantages of selling to a car removal service rather than a private buyer.

Can I sell an unregistered car?

Absolutely! We buy both registered and unregistered vehicles. Many of our customers have cars that have been sitting unused for months or years with expired registration. We'll still make you a fair cash offer.

What if I've lost my car title?

If you've lost your title or registration papers, contact us and we'll help you understand your options. In many cases, we can still purchase your vehicle with alternative proof of ownership.

Pricing

How do you determine the price?

We assess your vehicle based on several factors: make and model, year of manufacture, current condition (mechanical and cosmetic), mileage, and current market value for parts and scrap metal. Our quotes are competitive and based on fair market rates.

Will you match competitor offers?

We pride ourselves on offering competitive prices. While we evaluate each vehicle individually, we strive to provide the best possible offer. If you have a written quote from a competitor, let us know and we'll do our best to match or beat it.

Do you negotiate on price?

Our initial quotes are based on fair market value, but we're always open to discussion. If you believe your vehicle has additional value we haven't considered, such as new parts or recent maintenance, let us know and we'll review our offer.

What affects my car's value?

Key factors include: vehicle make, model and year; overall condition (running vs. non-running); mileage; demand for parts; current scrap metal prices; and location. Popular makes and models in good condition typically command higher prices.

Removal Service

Is towing really free?

Yes! We provide completely free towing and removal services across all Adelaide suburbs. There are no hidden fees - the price we quote is the price you'll receive, minus nothing for removal or towing.

How quickly can you remove my car?

We offer same-day removal in most cases. Depending on your location and our schedule, we can often arrange pickup within a few hours. We also offer flexible scheduling if you need removal at a specific time.

What areas do you service?

We service all Adelaide suburbs including northern, southern, eastern, and western areas, Adelaide Hills, CBD, and beach suburbs. From Glenelg to Golden Grove, Brighton to Burnside - we come to you.

Do you work weekends?

Yes! We operate 24/7, including weekends and public holidays. We understand that weekends might be the most convenient time for you, so we're available when you need us.

Is same-day removal available?

Yes, same-day removal is available in most Adelaide areas. Call us early in the day for the best chance of same-day service, but we'll do our best to accommodate your schedule regardless of when you call.

Payment

How do I get paid?

We offer instant cash payment on the spot when we collect your vehicle, or bank transfer if you prefer. The choice is yours - whatever is most convenient for you.

Cash or bank transfer?

Both options are available. Many customers prefer instant cash for convenience, while others opt for bank transfer for security. Let us know your preference and we'll accommodate.

When do I receive payment?

Payment is made immediately when we collect your vehicle. There's no waiting period - as soon as we complete the paperwork and load your car, the cash is yours.

Is payment guaranteed?

Yes. Once you accept our quote and we inspect your vehicle to confirm the details match, payment is guaranteed. We're a licensed, reputable business and we honor every quote we make.

Vehicle Condition

Do you buy non-running cars?

Absolutely! We buy cars in any condition - running or not. Whether your car has engine problems, transmission issues, or won't start at all, we'll still make you a fair cash offer and remove it for free.

What about accident-damaged cars?

Yes, we buy accident-damaged vehicles regardless of the extent of damage. Even if your car is a total loss or has been written off by insurance, it still has value in parts and scrap metal.

Do you take flood-damaged vehicles?

Yes, flood-damaged vehicles are accepted. While flood damage significantly affects a vehicle's value, we'll still make you an offer based on salvageable parts and metal content.

What about burnt-out cars?

We accept fire-damaged and burnt vehicles. Even severely damaged cars have scrap metal value, and we provide free removal regardless of condition.

Do you buy cars with mechanical problems?

Yes! Cars with mechanical issues - whether engine, transmission, electrical, or otherwise - are welcome. Many of our customers have vehicles with problems too expensive to repair. We buy them all.

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